Privacy Policy
Last Updated: October 2025
BC PIPA Compliance
IslandSold.com is committed to protecting your privacy in compliance with British Columbia's Personal Information Protection Act (PIPA). This policy describes how we collect, use, disclose, and safeguard your personal information.
1. Information We Collect
Personal Information:
- Registration data: Name, email address, phone number (for VOW access and property inquiries)
- Authentication data: Login credentials, account preferences, session information
- Property search data: Saved searches, viewed properties, inquiry messages
- Communication data: Email correspondence, property inquiry forms, feedback submissions
Usage Information:
- Device information: IP address, browser type, operating system, device identifiers
- Usage patterns: Pages viewed, search queries, time spent on site, click-through rates
- Geolocation data: Approximate location based on IP address (not precise GPS data)
MLS® Data Access:
- VOW access logs: Properties viewed, search parameters, access timestamps
- Search and download history: For compliance and audit purposes
2. How We Use Your Information
We use your information to:
- Provide and improve our real estate platform services
- Process property searches and create saved searches
- Send property alerts and market updates (with your consent)
- Verify your identity and authenticate your account
- Process inquiries about properties and services
- Comply with legal and regulatory obligations
- Improve platform security and prevent fraud
- Analyze usage patterns to enhance user experience
3. Data Retention
We retain personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. You may request deletion of your account and associated data at any time by contacting us.
For VOW users, we retain access logs and transaction records in accordance with VREB compliance requirements (minimum 2 years).
4. Data Security
We implement industry-standard security measures to protect your personal information, including SSL encryption, secure password storage, and restricted database access.
However, no security system is impenetrable. We cannot guarantee absolute security of your information.
5. Your Rights
Under BC PIPA, you have the right to:
- Access your personal information held by us
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent for marketing communications
- File a complaint with the Information and Privacy Commissioner (IPC) of BC
To exercise these rights, contact us at: privacy@islandsold.com
6. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
IslandSold.com
Email: privacy@islandsold.com
Phone: +1-250-888-8888
MLS® property information is provided under copyright© by the Victoria and Vancouver Island Real Estate Board. The information is from sources deemed reliable, but should not be relied upon without independent verification. This website must only be used by consumers for the purpose of locating and purchasing real estate.
The trademarks MLS®, Multiple Listing Service® and the associated logos are owned by CREA and identify the quality of services provided by real estate professionals who are members of CREA.